We keep this simple. We collect only what we need, we don't sell your data, and we're transparent about how we use it. This policy explains exactly what we do and why.
Studio Kaiso Ltd is a UK-based creative and digital studio providing branding, website development, strategy, AI implementation, and related digital services. We are the data controller for personal information you provide to us when using our website or engaging our services.
Studio Kaiso Ltd is registered with the UK Information Commissioner's Office (ICO). If you have any questions about how we handle your data, contact us at hello@studiokaiso.co.uk.
We may collect the following personal data:
We do not collect sensitive personal data (such as health, financial, or biometric data) and we do not knowingly collect data from anyone under the age of 16.
We collect personal data when you:
We use your data for the following purposes:
We do not use your data for automated decision-making or profiling.
We do not send marketing emails unless you have given consent. You can unsubscribe or withdraw consent at any time. We may still send transactional or project-related messages where needed, such as replies to enquiries, booking confirmations, invoices, project updates, or service communications.
Under UK GDPR, we process your personal data on the following lawful bases:
We do not sell, rent, or trade your personal data. We may share data with trusted third parties only where necessary to deliver our services, including:
Any third parties we use are required to handle your data securely and in line with applicable data protection law.
Our website uses cookies to make the site work properly, understand how visitors use the site, and manage cookie consent preferences.
We use CookieYes as our consent management platform. Non-essential cookies, including analytics cookies, are only activated after you give consent through the cookie banner. You can accept, reject, or customise your preferences.
Your consent choices are stored and respected through CookieYes. You can update your cookie preferences at any time through the cookie banner or cookie settings tool on the website.
We may also provide a separate Cookie Policy. If available, it should be read alongside this Privacy Policy.
We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 may collect information such as pages visited, time spent on pages, device information, browser information, referring sources, and approximate geographic location.
Studio Kaiso does not use Google Analytics to identify individual visitors. We use the information to understand overall website performance and improve the content, structure, and user experience of the site.
Our website may include booking links or embedded booking tools provided by trusted third-party scheduling platforms, such as Calendly, Cal.com, or similar services.
If you submit information through one of these platforms, that information is also subject to the privacy policy and terms of the relevant third-party provider. We encourage you to review their privacy information before submitting personal data.
We retain personal data only for as long as necessary:
Under UK GDPR, you have the right to:
To exercise any of these rights, contact us at hello@studiokaiso.co.uk. We will respond within 30 days.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Some of the third-party providers we use may process personal data outside the United Kingdom. This can include providers of analytics, cookie consent, booking tools, cloud hosting, email, and project management services.
Where this happens, we take reasonable steps to ensure appropriate safeguards are in place where required by UK GDPR, such as using reputable providers and relying on recognised transfer mechanisms or contractual protections where applicable.
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All client files and communications are handled securely.
While we take care to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we will notify you promptly if a breach occurs that affects your data.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting any personal data.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date. We encourage you to check back periodically.
For any questions, requests, or concerns about this privacy policy or how we handle your data, please contact us at hello@studiokaiso.co.uk.